Beware of "trip interruption" limitation
Ordered a very expensive trip protection choice plan for a trip to Africa. It sadly did not meet our needs. 3 weeks before the start of the trip (which we had been planning for over a year) there was an Ebola outbreak in one of the regions we were planning to travel. This required canceling that portion of the trip (one week out of a planned 3.5 week trip). We hoped the costs associated with this (approx $8,000) would be a covered benefit. We contacted Seven Corners and received conflicting advice. We were initially told this would qualify as a "trip interruption" and be covered. We then received a phone call reversing that opinion. Apparently "trip interruption" coverage does not begin until the trip actually begins. The only option we had was to cancel our entire trip which wherein Seven Corners would need to reimburse us for $30,000 and our entire trip would be scrapped. There needs to be a better "trip interruption" benefit. Buyer beware of this limitation which amounts to a game of "chicken" with the policy holder.
