Banfield on its way out
Too corporate, AI, commercial and money ravenous. Too many of the women in the Banfields are to put it couthly, RUDE AND COLD. Many Banfield's are in the PetsMarts which can be a real problem. IF you do not pay, and I mean if one second off, you get hit with another 20$ penalty. WE quit Banfield finally! The call center repeatedly goes dead/AWOL on you in the middle of an important conversation. THEY only care about money! Their "OWP" is a scam. Go to a real vet. Their Chat s all AI. Don't let these bots take your time or dedication. Probably only 15% our Banfield experiences were truly nostalgic and nothing to cry about. they WILL send you to collections when you can't pay anymore. Phone reps on the TECH support line seem to be more empathetically gifted and actually hear you. F Banfield.