Stay away from narwal vacuums
Sent in the my narwal freo z ultra a year after owning it and they just sent it back to me without looking at it. -I have nothing but connectivity issues with the vacuum and it's docking station. - it can not recognize carpets and can not do any carpeted areas. (I called support to make sure my settings were correct) - apparently when my machine was sent in they put it though rigorous testing. Haha. Nothing worked about it. -now with my warranty they want to send me a refurbished model so I can deal with someone else's problems. Mine went though rigorous testing and I'm sure the refurbished one would of a well lol. There is more issues with this narwal but it would make this weird up to long. And if anyone from narwal feels the need to reply remember I have all images and documents supporting all of this. So much for my extended 3 year warranty. It's junk