They were supportive, but innecesary time was spent
They were supportive, but we could have reached a solution sooner if my needs as client were fully understood and advocated for. The first solution proposed was sound and satisfactory, I was supported in the implementation, and then they told me that they make a mistake and guided me wrong, so we would had to revert the solution given. When I accepted the reversal, they make some consultation and got the original solution going anyway, so they could had gotten there from the very beggining.