My Drama App Ad on Facebook Overcharged Me
The tier choices gave three options and showed each at what it would cost daily at price. I only clicked on one month membership, not the other options. I keep messaging and replying to emails Very upset and would not agree to $45 being charged when they clearly put one month fof 14.99. Satisficatory Customer ServiceUpdate 3/26/26: Thank you for making my experience turn from a one star to a five star review. You guys promptly handled my billing issue once normal business hours hit and very satisfied with outcome. Thank you for instructions on how not to mistakenly incur charges unintended by Xing out of window instead of hitting continue! At first I was worried things would not be resolved. I appreciate the many follow-up emails checking on my progress with rectifying this billing issue. Your customer service has been commendable and top tier! I guess fact all transpired at 12:55 AM is why a delay in response but once daytime hours for business hit here your billing team made sure to follow-up. I do like the shows on your app as well, just wanted to try at discounted rate and can see I will keep this app if stories on it stay interesting as current ones available. Thank you for prompt handling of this matter!