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Brandy Parsons

United States

1 Reviews
9 Reads
0 Useful

1 review

Stitchin' Heaven

There were several mix ups in my order

There were several mix ups in my order. To be fair I have done a BOM and experienced zero issues and was super happy. This time I was ordering one yard cuts of several different fabrics. I was called and offered substitutions of two different fabrics and was happy (at this point def getting my favorite of the 6 or 7 picks. There was a long delay for shipping which was no big deal but when I received a refund for the fabric I most wanted I called to find out what was going on. Apparently they had the other fabric but were out of the fabric I wanted the most. While trying to figure out the mix up I even asked if there were any fat quarters of the fabric I really wanted. The person I spoke with said she would find out for sure and let me know (but hours later my order shipped and clearly they had not taken the time they stated they would to find out if there were even some fat quarters of what I wanted). I don’t understand if alt all. Maybe next time I won’t get attached to any of the fabric I order.

2026-02-08Verified