Beware of additional fees!
Traveloka boosts itself to be the prime address for bookings in Indonesia and SE Asia. But my recent experiences are quite bad: you pay for additional services, such as bags, but even though you pay within the given timeframe, no vouchers are established. After contacting customer service you get informed that all of a sudden and with no prior information (!) the fare increased. And then the hassle starts - it took me more than a whole day writing back and fourth with Traveloka‘s customer service to finaly receive my baggage voucher - not without paying even more! And as I can read in this forum, I‘m definitely not the only one to experience this hassle! Truly disappointing, will not book there again!
