Update: Better Late Than Never – Issue Resolved
⭐ REVIEW UPDATE – RESOLUTION About a month after my original review, Histozing reached out and offered to make things right by sending me a complimentary remake of the shirt. I’ve now received the new shirt and I do genuinely love it. It came out the way I originally intended, and I appreciate the company taking the time to correct the issue. It did take about a month to reach a resolution, but as my granny always said, “better late than never.” I’m happy the company ultimately stepped in and helped fix the situation. Thank you to Histozing for following up and making it right. 4 stars because of the whole situation, but happy to have reached a conclusion. Original Review: If you plan on ordering a custom shirt from this company, please screenshot your order and the exact custom text before submitting it. When I placed my order, I triple-checked that the text said “Wifey.” I am very intentional when ordering custom items. When the shirt arrived, it instead said “Call Wifey.” I unfortunately did not screenshot my order, and the only proof available was the order form they provided, which showed “Call Wifey.” The company stated they fulfilled exactly what was on the order and offered to remake the shirt at 50% off. While I understand their position, I am confident that is not what I entered. Without proof, I had no way to dispute it and was left with a $40 shirt I didn’t order. I can’t shake the feeling that this is a pattern—errors that result in customers paying more to correct something that shouldn’t have happened in the first place. I can’t prove it, so I’ll simply say this: protect yourself. Screenshot everything. Save your confirmation. Otherwise, you may have no recourse if your order arrives incorrect. Unfortunately, I won’t be ordering again.