Do lots of research on solar generators before buying!
My wife read to me the review by the electrical engineer, and our 1800w generator had the same problem. AC inverter was shot. So we wrote customer service, and they basically said nothing they could do, take it to a shop. I was telling my wife, the proper thing those scammers should have done, not necessarily replace our unit—I think it was $2000, if memory serves me—but to give us a discount of what we paid, towards a new generator, and we would have paid the difference. They refused it. What we should have done was read the reviews before we bought anything from them. I am disgusted because they use the word “patriot” in their name, and being a Vietnam veteran, I thought it was a legit company that we could trust. Unfortunately we got scammed. If you by any chance have any problems with yours, and you live in the same city that company is located, you can go to the small claims court. Our small claims court in Texas will cover up to $5000 that we can make a claim on, and what’s required for us, after we apply to the court, send them a registered letter, giving them 14 days to ratify your claim with the company. And if they don’t, you can seek litigation with them at the small claims court. You can get a lawyer to represent you or you can represent yourself. Now here in Texas, if you don’t hear from them in 14 days, the small claims court can put a lien on their second property until they reimburse or ratify the situation. So if you live in the same town, don’t discredit this situation. Small claims courts can help you. Just have them send a registered letter to the main CEO of 4Patriots. I hope that your courts are the same as ours. I’ve used them in the past, and it worked to my favor. My consolation though they screwed us, is that God knows what they did, lol, and they’re going to answer to him for it.