Extremely disappointed with the service…
Extremely disappointed with the service from RedBus. The bus was cancelled, and when I tried to contact customer support and the RedBus agent, my calls did not connect at all. There was no proper assistance, no timely response, and no clear communication. Because of this poor support system, I faced serious inconvenience and had to arrange alternative travel at the last moment. This is highly unprofessional and unacceptable. Customer support should be available during emergencies. Very bad experience.