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Marie PASQUIER

Israel

1 Reviews
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1 review

Covercy

We had a very bad experience with Covercy

We had a very bad experience with Covercy. They requested documents, and we provided everything they asked for. We then completed the bank transfer upon their approval, but it was rejected and returned to our account. When we contacted them for clarification, they said they did not know why the bank had rejected it and that the bank was not responding to them. In addition, their support was not efficient, and we did not feel that they genuinely cared about finding a proper solution which was the most disappointing part. Simply telling us that the bank was not responding is not a proactive way to handle such an issue or to support clients effectively. For a company whose core business relies on banking relationships, this is quite alarming. Based on our experience, I would not recommend their service.

2026-02-12