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Ronan

United States

1 Reviews
3 Reads
1 Useful

1 review

OrientDig

DO NOT USE ORIENTDIG

Genuinely one of the worst shipping agents. I purchased 10 products that weigh around 350 gram each. I was told the weight of the package cannot exceed 5000 gram. So 350x10 is 3500, which leaves about 3 pounds of room for packing and a box. About 2 weeks later, after they took 200 dollars from my credit card, they say the package weight is now 5300 grams. Somehow they used almost 4 pounds of packing material and a box. So now the package cannot be shipped, I had to pay them more money to remove one of the products from the order. It’s been over a week, and the package weight still has not been updated. Keep in mind they have already taken the money out of my account. Dealing with their customer service is a migraine as they barely speak English and repeat the same 5 phrases. No matter how quickly you reply they still take 24-48 hours to get back to you, and 90% of the time it’s not even remotely helpful. Completely shady company with shady business tactics. I would honestly just recommend using ACbuy or any other agent.

2026-02-12Helpful 1