They're bribing customers for 5 star reviews
The shipping and processing was delayed by over a week. I was offered a discount for a 5 star rating after i confirmed delivery but wasnt able to do that because I hadn't had the wig for even 2 days. It wasn't described at all and couldn't hold a curl, shedded a lot and the hairline wasnt good. The front was shorter than the rest of the unit and very dry even after washing and conditioning. I told them I wanted a return which they agreed but they demanded I give them a tracking number and send it back within 5 days. But they wanted me to pay for expedited return. I paid for delivery and insurance for it to get here so I told them unless they provide a prepaid return label it will be mailed through standard USPS mail. They don't allow you to provide updated reviews on their site and take down the bad reviews. This is second time this has happened with them. I don't reccomend at all.
