Terrible customer service
Placed an order on January 18, 2026. An item was out of stock and there was no communication about this from their side until I inquired. I asked for a refund for the out of stock item and a shipment for the remainder of the order. Since then, I have yet to hear back from the customer service email address. The only response is an auto generated email that a ticket has been created for my issue and a representative will reach out soon. This has not happened. I have received 3 of these auto generated emails in the last two weeks. The worst part is that the link to access the ticket does not work. For some reason, the site says my email address does not have access. Worst customer service, always be wary about shopping on websites without a phone contact. I will be reaching out to my cc company.