On Saturday
On Saturday, I visited Samnabad branche tk submit a cheque. Mostly branches open on Saturdays. However, the concerned officer refused to accept the cheque and said that such matters are only deal with on working days (Monday to Friday). If cheque submission is not facilitated on Saturdays, then what is the purpose of keeping the bank open? This creates inconvenience for customers. Kindly clarify the bank’s Saturday policy and ensure proper customer service.