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Mbiannie

United States

1 Reviews
2 Reads
0 Useful

1 review

Ouozzzshop

Well made and cute, but not happy with the process

The product is well made and cute. However, I was disappointed in the “process”. I ordered this mid December as a Christmas gift. As Christmas approached and it had not arrived, I emailed on December 23 and asked to cancel the order. I never got a reply. (When I ordered the item, it specifically said the order could be cancelled if it had not yet shipped). I never got any reply acknowledging the cancel but on Dec 31st I did get an email update saying it had shipped! What…. I cancelled this on Dec 23rd!!!! It arrived January 13th. Way past Christmas. Yes it was cute. But it was way past Christmas. Not happy that I cancelled more than a week before the item was shipped. They chose to ship anyhow. Oh and there is not a phone number or I would have called. The only way to contact is email and that clearly did not work.

2026-02-14