Dissatisfied after 6 years usage
I’ve been a digi user over past 6 years, they’re such a leader among this sector BUT things started to go downward since they combined with celcom. I used to subscribe for a hotspot plan for RM5 (Latest) now the plan completely removed (I’m an ipad/ laptop user) PLUS the internet from the newest plan are slow to the point it started to piss me off. This week will be the last week I ever subscribe DIGI. I’ll rather move on to Umobile because my moms uses it with no issue plus the subscription plan are WAY better than DIGI currently offer now. Lastly i used to called customer service LOT OF TIMES but their customer service apparently doesn’t exist because it’s always “it’s ongoing maintenance unavailable now please call later” There are multiple reasons that DIGI pisses me off until now and this would be my final straw.