Was sent a damaged printer with missing…
Was sent a damaged printer with missing screws and going back and forth with customer service and they couldn’t be less helpful. Sent picture after picture and I kept getting different agents that started me off at square one. They just kept asking for More pictures and the went on holiday for new years which I totally get but that just made it more frustrating. One e-mail a day in customer service doesn’t cut it. I took the printer to a machine shop to straighten out the bent frame and bought aftermarket screws. Why should I incur those costs? Because the customer service team failed miserably at their one job.