I have never experienced such…
I have never experienced such shockingly poor service from a brand in my life. I waited well over two months for an order that never even arrived. No updates. No accountability. Nothing. I had to chase them relentlessly just to get a response — and then chase them even more to get my money back. Their customer service is an absolute disgrace. Delays, excuses, and what felt like outright dishonesty the entire way through. After the nightmare I went through, they then had the audacity to repeatedly email me asking me to remove my honest reviews — clearly so they can continue misleading other customers. I have all the evidence. To add insult to injury, they thought they could “fix” the situation by offering me a laughable 14% discount on another product. After two months of stress and broken trust? It was honestly insulting. This company does not care about its customers. Avoid at all costs.