Worst Shopping Experience Yet!
First of all I paid $69 for a birthday dress, and 9.99 for shipping.. so I expected a little quality. The dress was a faux leather, but it looks so cheap. It did not at all fit well, poorly made, it looked nothing like the picture. I requested a refund, immediately. Needless to say I had to find another birthday dress. Okay whatever! I gotta reply from my email asking questions about the return. I answered all of their questions. I was well within my right to get a refund. They replied and said someone would be in touch with me in a few days. After not hearing from them for a week, I reached out again.They asked me the same questions.I answered the same questions with the same answers, and i've been emailing them almost every day since to get instructions on returning the dress for a refund. Crickets! Who is running this place? I have been a retail professional for many years, and this is the worst experience ever online or anywhere. I predict they won't be in business long with their lack of customer service. I do not recommend shopping here. It was my first and last time!