Great customer service
I purchased a TM034 treadmill back in October, 2025. I was enjoying it very much. It's easy to store and set up, which is perfect for me. Having limited space, it slides easily under the bed. I like the display, and the controls on the handlebar, and having a holder for a cellphone or tablet which is great when using the app. I also like that I can pause my workout and my data is saved so I can pick up where I left off; so I can see my cumulative distance and time for the day. It's very easy for me to get my steps every day. Another very important consideration for me was the 2-year warranty. Unfortunately, after only 3 months of daily use, the motor failed. I immediately contacted Wellfit and explained the issue and sent a video so they could hear the noise the treadmill had started making. They diagnosed the issue and within a couple of days they offered to send me a replacement at no charge. I received the replacement in just over 2 weeks. I would not hesitate to purchase from Wellfit again.