Package is 30 days late, my refund request is being ignored.
Pre-Ordered the new Sparki7, estimated delivery date was 30 days ago. I've called, email, and messaged multiple times to cancel my order but all I get is chatbot responses. What really gets me angry is that the responses to justify the delay are completely different every time. Chinese New Year, backorder, routing components from multiple warehouses, it's all BS. They still have $500 dollars of my money, If I don't get a refund today I'm going to report them as fraudulent. Avoid Creality, I'm starting to think that they're not a real company.