Your paid seat aboard IndiGo may not be yours.
31st January, 2026. PNR LYEPXD. Flight No. 6E 223, Bengaluru to Kolkata. After boarding, I reached my Seat No. 4A, which was a PAID SEAT, and it was found to have been occupied by another passenger. I drew the attention of a crew member. After talking to the occupant, she shifted me to Seat No. 18 F, though it was inscrutable why a PAID SEAT could be given away to another passenger. The crew member was , indeed suave, and inquired if I had been comfortable in the latter seat. I told her that Seat No. 4A was paid for and and I didn't understand why and how a Paid Seat could be given away to another passenger. I had had a similar experience on an international flight of IndiGo from Tbilisi a few years back. I wonder if it is a regular happening aboard IndiGo flights, and in future, I will have to think twice before taking any flight of the airline.