Nightmare
Nightmare! We decided after seeing the watch we didn’t want it and decided on going with Bark phone much better deal on their new watch and the monthly service charge. We painstaking went through Un imaginary hoops to return the phone! CS was horrid! But we finally got it sent off in early January. I was supposed to get a refund in about a month. It is now the end of February! Today I called them over and over just got continuous no answers and left my phone number to no avail! I will update and give them a higher rating if this is resolved by tomorrow. Otherwise it’s off to the bank and Knoxville TV complaint dept!