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Patrick Cobbs

United States

1 Reviews
5 Reads
1 Useful

1 review

speediance.com

When it works, its good; when it doesn't work (and that will happen) it's an expensive paperweight

When the machine is working well, it is quite good. But when it fails, or when forced system upgrades reduce my ability to use functions I depend on, then the machine is a frustrating hunk of wasted space and money. On top of this, the customer service has never been good. And the system requires a very fast internet connection, which I do not always have, to use some of the features. I mostly use the machine in Freelift mode, which requires very little from my internet. As stated. When it works, this is mostly good. But a recent upgrade significantly changed this user interface to make many of its features much harder to use, which has the effect of badly interrupting the workout. In addition, the same upgrade knocked out the machine's ability to consistently recognize its own Bluetooth ring for weight adjustment, which all but kills most of my workouts. Tech support is not helpful with this. They indicated the interface issues might be fixed on the next update, and they had no useful suggestions for the ring problem (on top of which, annoyingly, they were totally unapologetic.) In short, I'm not asking much from this machine. I've spent a great deal of money, and what I hoped for was something with a range of motions and a consistent ability to use them. The capacity is in the machine for wide ranging motions, but gaining access to them has been frustrating, inconsistent, and at times impossible. I'm so sad that I spent so much to buy this thing.

2026-02-27Helpful 1