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Amber Hartwick

United States

1 Reviews
2 Reads
0 Useful

1 review

Urgalaxy

DO NOT RECOMMEND

After waiting for a month for my 1st order the 2 phone cases didnt fit my phone. I reached out to customer service and I had to take all kinds of pics of the make of my phone to "prove" I didn't order the wrong one, right along w pics of their phone cases they sent. One phone case was shattered on top of it not fitting. They issued me a code to replace the one that was broke. I went back and forth and finally got a code to replace both. I order 2 more cases and they got here a little faster but again one of the cases they sent was the wrong one. So out of 4 cases I can use one. I reached out AGAIN and they issued me another code. I let it be known that I wasn't interested in a code to just give me my money back. Once I let that be known I haven't received any responses from them since. I email them everyday thinking they will get tired of me and just give me my money back. Its been weeks and nothing still.

2026-02-28