I am really impressed
I have to say I'm really impressed with Htvront's customer service. I had an issue with my H17 cell phone press not heating property. My customer service rep listened to me and me for pictures of what was not working properly. I sent pictures. I was then asked for a video showing me operating the H17 cell phone press. I was getting a little frustrated and Lewis explained to me why he needed the pictures and videos. I understand we all have a job to do, and we have to follow instructions. Long story short, Lewis my customer service rep was awesome. My new machine is on it's way. The was one of the best customer service interactions I've had in a long time.