So much Disappointment....
We hired multiple people through BruntWork. The first was an overpromise and underdeliver situation and I can't fault them too much for that one. The second was a developer, and we still chose someone who was 2x the cost of the competition on their platform. We gave ample opportunity, worked with them for months, and even at the end they couldn't explain what we did for work. So no wonder nothing was getting built in a timely manner. On top of that, I noticed we were getting billed a perfect 9 hours every single day instead of 8. Then the cherry on top, the straw that broke the camel's back, was 3 sick days within 2 weeks where he asked for the days off, yet his timesheet still showed 9 hours worked on each of those days. We let him go promptly after that. Everything was documented. I had even given him 2 weeks prior to that specifically to learn what our company does so he could build more effectively. When I finally had a meeting with BruntWork and showed them the full proof, date and timestamped emails and Slack messages, they told me I was more generous than they would have asked me to be. They also told me I would be reimbursed for all of the hours that were lied about. Instead, I have paid in full. No refund. No response. Nothing. To say I'm frustrated is a gross understatement. I will never work with this company again, and I would never refer anyone to them.