Unlimited Plan Doesn’t Work and Support Completely Ignores Customers
I want to share my experience with AIHumanize.io to warn others before they consider paying for this service. I purchased their Unlimited Plan, expecting to be able to use the tool without restrictions as advertised. However, during my very first month of using the service, I repeatedly encountered a technical issue where the platform asked me to purchase additional words even though my Unlimited subscription was active and valid until March 21, 2026. What makes the situation worse is that this problem had already supposedly been fixed once by their team. I was told that the restrictions had been removed from my account, yet the exact same issue happened again shortly after. Because of this recurring problem, the tool has become unreliable and disruptive to my work. The most frustrating part, however, has been the complete lack of response from their support team. I sent multiple emails requesting help and follow-ups, but no one responded, even after waiting more than 24 hours and sending additional messages. For a company charging users for subscriptions, this level of customer support is unacceptable. If a platform offers an Unlimited Plan, it should actually function as advertised and customers should not be prompted to pay again for additional usage. At this point, the experience has been extremely disappointing. A paid service should provide: a reliable product transparent functionality responsive customer support Unfortunately, my experience with AIHumanize.io has been the opposite. My advice to others: be cautious before purchasing their subscription plans until they improve both the reliability of their service and their customer support.