Such a horrible customer support team!!
I purchased the mobile trans license for an year on Nov 19,2025 and the software stopped working on Jan 2026 and was asking to purchase the license again. I reached out to Wondershare customer support and its been 2 months that i'm liaising with them. I have never met such an unprofessional team of customer support. I have around 50+ emails requesting to fix the license issue of the software and their response was ridiculous that their support ends after 2 weeks of purchase as well as denial of refund request stating their 7 days refund policy was obnoxious. I hope that they can sued in Canadian court for forcing me to pay again for a license that i had already paid for an year.