Stranded in the rain after using traveloka to book in Ine no Funaya Miyabi
Used Traveloka to book a hotel in Japan. I recieved no email from the hotel like I would on other booking sites but traveloka definitely charged me the 1 night rate. I'm not even sure if the hotel was aware we booked a room...We When we showed up at the hotel no one was there (it was closed at 7pm) and no one answered our calls. We were stranded in the rain at night with no hotel. They did not give us a refund or help us get a refund from the hotel. I would never use this site again and would instead use booking.com, agoda or literally any other site. If I could give zero stars I would.