Frustrating experience.
I booked an event on Mar 18. 2026 for a Mar 21, 2026 in Vancouver. The event was cancelled one day before, and I was told that events would be rescheduled, and nothing happened for next several weeks. It took some emails over a couple of months to get my money refunded. At first I was directed to eventbrite to get my refund, eventbrite denied my request. After that i reached out to the company again and they helped get my refund on Jun 22/26. Overall, they should manage their events better, and if they cancel events, they should be doing the work to make sure people get their refunds vs people running after eventbrite or whatever to get their refunds.