Brakes Plus 168th and Maple. Cohen is the best.
Brakes Plus - 3837 N 168th St, Omaha, NE - Re:Cohen. I’ve been going to this Brakes Plus location since they opened. All three cars in our household are serviced at the shop at 168th and Maple, and moments like this remind me why. The other evening, after work, I stopped at Walmart and came back out to a silent vehicle. The car was not starting up to get me home. Just a lonely parking lot and the slow realization that the day wasn’t quite finished with me yet. So I said "Siri, call Brakes Plus 168th and Maple" They were busy, but the manager, Cohen, came out personally to the rescue. He said "I'm your man" like his namesake, the great Leonard Cohen. (RIP) He met me in the Walmart parking lot and tested the battery. Now, there’s an easy song a mechanic could sing at that moment: “You need a new battery… that’ll be $300.” I probably would’ve nodded along to the chorus. But that’s not the tune he played. Cohen played a song called "integrity". He told me honestly that the battery wasn’t the issue and that the car needed deeper diagnostics. He referred me to another nearby Brakes Plus that had the right techs and equipment to properly repair the vehicle. I offered to pay him for coming out. He just smiled and asked me to pay it forward. So here is my small hallelujah. There’s a chord you don’t hear enough in car repair: honesty and integrity. When the manager named Cohen shows up in a parking lot, tells you the truth instead of selling you something you don’t need, and asks for nothing in return… I hear a song. "The car won’t start, the night falls through, A busy shop but he came through, And every honest answer sang hallelujah." Great people. Honest service. This is why every car in our house keeps coming back.