I purchased a Chanel bag and they…
I purchased a Chanel bag and they cancelled my order without telling me. Then when I wrote them to inquire if item was shipped, they sent me multiple canned messages about their internal flagging system and that they couldn’t fulfill my order. After providing additional info, they just keep sending the same BS canned message. Customer service needs to be trained. First impression. Needless to say I won’t be shopping with them.