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Herberto Avila

Portugal

2 Reviews
3 Reads
0 Useful

2 reviews

banggood

URGENT COMPLAINT: Second attempt after a 70-day failure! ​

"I am writing this to express my total indignation. This is my second attempt to buy a scooter from you, and my patience has reached its limit. ​On my first order, you held my money for 70 days, delivered absolutely nothing, and only gave me a refund. To make it worse, you didn't even have the decency to send an email to apologize! I only found out about the refund because Scalapay notified me. It was a total failure of service and a massive waste of time. ​Now, for this second order, I acknowledge that there was a real effort: you were fast and handed the product to the courier the very next day. I see this quick response, which is not your usual standard, and I appreciate that you are trying to fix your image. ​However, the delivery deadline is May 20th. Living in the Azores, I know how logistics work and I know this deadline is extremely tight. ​Be warned: I already have 5 open complaints in your system. If this fast shipping does not result in an actual delivery on time, I will not wait another 70 days. I will immediately file a Bank Chargeback and take further action. I don't want points; I want my product delivered to my door in the Azores. I am watching the tracking every single day!" Hear from Pico Mountain Island that has 2,351 m yeah that's right it's Azores nine Islands Paradise a big hug for everyone this time I'll give a hug to banggood ON IT...!!!

2026-05-15
banggood

Why banggood doesn't want me to sign the package

Alert banggood says not to sign the package 116351539 I asked why? And of course no answer and here I am after posting on April 13th like I mentioned I bought the scooter on February 25 paid insurance and waiting over 60 days and the answer was always could not reach FedEx so I did reach FedEx and the package was sitting in Lisbon since March 5th last time that I checked just before I post this message says it is still in Lisbon smells like something's fishy why does banggood doesn't want me to sign the package I keep insisting for answers but no luck is there something stolen in the Box no wait it's a dead body or full of air. now this gets interesting been good couldn't stop the package so it's coming my way for me to get the refund I have to wait for the package to get on my address I got to make sure to refuse and not sign then wait where to get to headquarters I think Polonia and as soon as it gets there I get my refund beautiful this is how you take care of your customer by the time I get my refund what's going to be 6 months they don't want to give me warranty on drone battery the Drone was close to 1000€ they say it past 6 months since they told me to send the Drone I detected the problem on the battery the first week that I used it because I had three batteries and they can have my money collecting interests don't know for how many months yeah C1 ANGUATT I have a free seat I don't need it and if there's a lawyer out there that needs work here's a case here we go again my best regards Herberto Ávila and here from the mountain 2351 meters Pico Azores Islands a big hug don't do like I did don't buy a banggood scammers

2026-04-29