Shopping cart with rotating wheels
The company is fine & kept me well informed during the shipping process. The customer service was excellent. However, the product (shopping cart)was not. The front wheels would sometimes fail to rotate in unison, making it impossible to roll forward. This would happen especially when turning. I would have to turn the wheels manually and adjust them. Also, the cart would not fold up all of the way until many attempts, again because the rotating wheels would not line up. The cart was to be used by a person of advanced age.