not reliable
Very disappointed with Pawshake in Perth. Firstly the sitter got the date I had booked mixed up, but assured us she could still sit our little dog on the correct day/date/times we had requested and booked. We had agreed on booking, to a drop off of around 8am and pick up around 5:30pm. I messaged her at 5 mins to 8am to say we were just around the corner and we would see her shortly. The sitter then rang me at 8am (already in her car) to tell us she was on her way to take her kids to school. A 40 minute round trip!!! She told us to just put our dog in her backyard and that she would be home in 40 minutes. We had specified on booking that our dog would be anxious when we left and was an indoor dog. Obviously this new arrangement was not appropriate for us. We did not leave our little dog there and had to cancel a tour because of this. Thankfully our pre payment was refunded by Pawshake but it has certainly left us with no confidence in the quality of pet sitters on Pawshake's books. It is not ok to agree to dog sit a dog and then leave them alone unattended while the sitter goes off and does what they like! Terrible! Avoid.