Waste of money and time
1. I paid for Learn Japanese in full on January 15, 2026 2. The item didn’t come as promised on a 26 of January. 3. I inquired 2 times through the website with my order number - no replies. 4. Found an email and inquired about my item, there was no reply. 5. Left a couple of negative reviews on social media. 6. The WRONG book (Learn Mandarin) arrived 3 weeks PAST the promised date, making it over a month and a half. 7. The company finally responded and after 2 weeks correspondence, they won’t provide me with their return address, offering a 15% and then 20% partial refund. They suggest, I give this book as a gift, while I tried to explain that I don’t know anyone who is interested in learning Mandarin, with all due respect. 8. There’s a name “John” on the envelope without a last name. The Brooklyn NY address is a blank garage door in the wall, I looked it up. To my question, why can’t I return it there, the company refused to answer and said the returns must be shipped back to China at my expense, and even then, they cal only refund 15-20% of my money when they receive the item plus 20 days processing. As you can see, I wasted more time corresponding than I should have. At this point it is not about the money. I told them I’ll file a dispute with my credit card company and leave a negative review everywhere I see them advertise. Stay away from buying at yooyapp