Sub par customer service
I ordered a pair of Mifo earbuds for Christmas. They arrived on time and appeared to be of good quality. However, they were not to my liking so I contacted Mifo customer support to return them. I was sent detailed instructions about how to start the return process including pictures. I did so and received a message that my request was being addressed. Weeks went by with no further information. I contacted them again, they apologized and said to keep waiting. Another week passed. I contacted them again. No reply. Another week. Another email. No reply. To have such poor customer service these days is surprising. I was trying to give a company some business away from Amazon. Bad choice on my part. Stuck with an expensive product I have no use for