Policy not valid when I tried to use it
I got coverage for me and my family for a week trip to the USA, 4 days into our trip my daughter got a sever soar throat and we went to the hospital to have it checked. When they checked the policy they said it was not valid and they could not use it. I have purchased them for years and had a false confidence from the professional emails and PDF that they were real, but looks to be a scam.