I am looking to buy a new laptop
I am looking to buy a new laptop. I called Best Buy to see if I could schedule an in-store appointment with a sales consultant to discuss different product options, pricing and availability. After 30 minutes I was advised to make an appointment at my local store (Laurel, MD.) with a Geek Squad representative. I went to my appointment today and was told that the Geek Squad was only for service/repair issues. After several minutes of waiting, a young sales person did approach me. He answered a couple of my questions and was unable to answer others. He did, however, spent time espousing the values of the Best Buy Plus service plan for $199. The whole thing was a complete waste of my time.