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Kyle TheZenZone - Customer

Canada

1 Reviews
2 Reads
0 Useful

1 review

Survival Servers

Dedicated Server Problems Fixed Fast, happy :)

I recently paid for a premium hardware dedicated Icarus server from Survival Servers and had some problems from the get go. After a couple of tickets with their customer support team, we managed to get everything figured out. The final problem was fixed with the help of Steven who was quick to reply and knowledgeable about all of the problems I was having. All of the team members that assisted me were kind and understanding and very patient which I often find rare when dealing with customer support teams of some other companies in my experience. But most of all I found it refreshing how fast they were to respond to my tickets. Usually within an hour at most I get a response which is so rare with customer support these days. I highly recommend giving Survival Servers a try if you are looking to open a dedicated game server regardless of what game it is. It can be pricey to pay for a game server but very much worth it in the long run.

2026-03-22Verified