Absolutely shocking
Absolutely shocking. The tickets they gave us wasnt valid. Couldn't be used on it route planned as they told us to use the metro in Manchester. This cant be done as confirmed by staff there. Had to buy tickets through the bee network to get home and then have the cheek to claim my tickets was scanned. Yeah the original journey on Sunday but none today. Definitely moving to a different place to buy my tickets. Absolutely shocking. Funny how when you mention a complaints procedure on live chat they wont carry on the conversation as im not professional. Everything is screenshot and i dont mind how far I take it.