Bad service centre, lousy product quality
Bad product quality. Bought SARO 10. Power button not responding. I couldn't even activate the robot on the day the robot was delivered. Service centre asked me to send for repair. Repair a brand new machine that I have not even used before !!! Asked for refund. On paper they agreed. They claimed the refund has been executed but I never received the refund. Bank checks and no incoming refund. Chased them twice (2 weeks apart) and they send me the same screenshot that refund has been executed but never show proof of which credit card number the refund goes to. Basically not sincere in refunding at all. It's a scam. Sell a faulty product. Take it back and never return or refund. Buy at your own risk