Irresponsible Company that wasted 5hrs of my time
wanted to check even if online said they will. They got back to me 9am today morning to say yes they will be and so I made arrangements to head down. It will take close to 2 hours for me to travel down and I was already on my way when they dropped a bombshell at 11.50am that they will be closed. I was utterly upset and told them this was too last minute as I was on the way down. I alighted my transport and took another one in the opposite direction to head back. 10mins later they messaged back saying they will make an exception and allow me to visit. So I alighted and took another transport back to Ubi. The moment I alighted the bus, I did my due responsibility and texted them informing them I’m at Ubi but google maps stated it will take 10mins to walk there. They still replied at this moment to say sure, once I’ve arrived text them again and they will get someone to open the door for me. Reached exactly 10mins later and I waited for a total of 35mins. The moment I arrived I texted the. After I while I called. I ended up calling multiple times during the wait. No response. No messages, did not pick up my call. I was totally ghosted. I spent about 2 hrs to get there, waited for another 35 mins and now am gonna spend 2 hrs to get back. They have totally wasted almost 5hrs of my time. Irresponsible, rude and utterly disgusting behaviour. Am bringing my business elsewhere. Highly DO NOT RECOMMEND them