I need my money back all efforts to…
Please if you have been defrauded by excelcybermind reach to me on kelvinuyi12@gmail we are preparing for a class action I need my money back all efforts to reach tolulope for my refund have proven abortive. No response to email or calls. I sent my proof of payments yet no response. You only reply here cause of public perception See the response this people are writing : Thank you for reaching out regarding your request for a refund.After careful consideration, I regret to inform you that we are unable to process your refund request. There are several reasons for this decision, which I would like to outline for you: 1. Access to Proprietary Information:By joining our program, you have gained access to proprietary information and materials. This access is a significant part of the value we provide and, as such, cannot be returned or undone. 2.Time Elapsed:Aconsiderable amount of time has passed since you joined the program. Our refund policy has a specific time frame within which refund requests can be made, and unfortunately, your request falls outside this period. We appreciate your understanding of our position on this matter. Our policies are in place to ensure fairness and consistency for all. Best regards, ExcelMindCyber Team My response back to them I am writing to formally dispute your decision to deny my refund request. From the very beginning, I made my concerns and frustrations clearly known to your team. These were consistently ignored. The delay you referenced was not due to inaction on my part, but rather a direct result of your failure to respond despite my repeated attempts to reach out through multiple platforms, including emails, calls, and even escalating the matter through a Success Manager. Additionally, the terms under which I joined your program included a money-back guarantee that was clearly stated without conditions, other than not securing a job within 90 days. At no point was I informed of additional requirements or restrictions. However, after this period, I was asked to sign a waiver extending the timeline by an additional three months. When I refused to sign this new condition which was not part of the original agreement communication from your team abruptly stopped. I want to emphasize that I have documented proof of all correspondence, including my multiple attempts to contact your team, the lack of response, and the introduction of new policies after my enrollment. These actions are not consistent with fair business practices. Given these facts, I request that you reconsider your decision and process my refund accordingly. I expect a timely resolution to this matter.