Item was never delivered. Company is known for doing this.
Item was never delivered. They kept my money. Company is often associated with scams and/or reports of not delivering products to customers. See more below. Their "tracking system" (provided in their email communications after ordering) doesn't give detail if there is a problem with the delivery. In other words, after waiting patiently for over two months, you can just assume a horse and buggy made a wrong turn somewhere because their "tracking system" is useless. Only after doing my own data mining did I learn that the order was held up in customs, waiting for me to pay. But no one contacted me about this. This is also where I learned that another company name is used: Banbain Trade Co., Limited, a company infamous for scams and/or failure to deliver ordered products (according to my search results). More on that below. So who's fault is this? Did I choose the shipping company? No Did their website disclaim any potential issues that may be caused by delays or failures due to customs? No Was their tracking system useful? No Did they charge almost $20 more than the amount shown on my email receipt? Yes Are the positive reviews shown on this site provided by the company memorieof.com, their employees, friends or family members? Most likely, yes. Is anyone happy with anything this company provides? Read the reviews for yourself. Use your own discretion but know that fake positive reviews are a thing, reality, designed to patch flaws in customer service and real quality. NOW. ABOUT BANBAIN TRADE Here is what I found in my search results when searching for "Banbain Trade" *** Banbain Trade (also operating as Banian Trading Co.) is an online retailer frequently flagged by the BBB Scam Tracker and consumers for non-delivery of goods, fake tracking information, and difficult refund processes. Many shoppers report purchasing discounted items through social media ads (Facebook or Instagram) and failing to receive their products.