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Marcel Mora

United States

1 Reviews
3 Reads
0 Useful

1 review

Vector Motion

Vector does not care about the customer, they care about making a profit off you and nothing else.

I bought a jacket from them for an upcoming ski trip I had. Shipping said from 5 - 15 days delivery. I thought I would be safe as I had 2 weeks to receive it. It ended up delivery up to the limit of the 15 days causing me to not be able to see the item. Upon my return from the trip I find the jacket is too small for me right off the package. They will not let me return or exchange the item since they only accept items 15 days from delivery. I contacted them and they will not work with me to help with the issue. They do not care about the customer and only care about making a gotcha sale that you cannot return or exchange after you have bought. The jacket is of good quality but sizes are completely unpredictable, I bought an L and its tight on me when I usually wear an M on normal items. Do not buy from them.

2026-03-25Verified