Go somewhere else
I ordered an Epiphone Les Paul Standard '60s Quilt Top Limited-Edition - Translucent Blue guitar. I am in Costa Rica, so I told them to package it accordingly as it was going through a 3rd party. It arrived at the 3rd party on 2/12/2026. I received it 2½ weeks later which in normal. The packaging was terrible. The guitar was in it's box and it was placed inside another box with one piece of paper for packing. It arrived with a broken E string, and the B string was moved over one notch, and a little nick on the top of the headstock. The color was nowhere near what it was advertised as. It is an aquamarine instead of blue. I told them repeatedly to email me and not to use the telephone number provided as it is my son's that I use. They continued to try to call my son. I put the guitar in it's case (that I bought) and it has remained there until today. I decided I should at least try it out and try and get used to the color as I cannot afford to buy another guitar. I took it out of the case and noticed the head stock is starting to crack. Probably due to the non existent packaging. The 45 day window is passed, and I could not return it anyway because of the shipping charges I would incur. To say I am dissatisfied and extremely angry is an understatement. I will never do business with this company again, and I urge anyone else to do the same. They do not listen to instructions. They are not user friendly. They are, IMHO, a company who cares only about the sale and nothing more.