Not trustworthy
Avoid! They carry products from manufacturers that don't fulfill warranty claims, even when they agree something's wrong. Want to warn others of such problems? Too bad! The site refuses to post negative reviews, which suggests they're colluding with their bad OEMs. Something's not right, despite trying to appear trustworthy by presenting themselves as fellow cyclists. The owner is aware and hasn't done anything. Maybe he'll explain these shady practices here since he didn't bother doing so for me.